FAQs

Finding us

Where exactly is the venue?

The studio is at the bottom of a private garden on a residential street, at 65 Kirkstall Road, SW2 4HE. On arrival you come through a side gate, straight into the garden and down the path to the studio.

How do I get there?

We're walking distance from Balham (15 mins) and Streatham Hill (5 mins), a quick bus from Brixton (10 mins).

Is there car parking?

The street has parking restrictions between 10am and 12pm (you can pay to park for one hour at a time, and can then book a second hour). Otherwise parking is free.

Is there buggy parking?

Yes. We have dry space to securely leave your buggies. It's very helpful when people bring smaller pushchairs, as it can get congested.

Booking and cancelling

When will the next term or camp be available to book?

Baby & Toddler terms: are 6 weeks long and run alongside school term times. The next term usually goes on sale about a month before it starts. Join the waiting list or our mailing list to be the first to hear.

After School Clubs: are booked as a full term, and go on sale just after the half term before.

Creative Camps: each camp goes on sale around half a term ahead, with the following holiday's camp usually bookable at the same time.

What if I can't attend?

Baby & Toddler drop-ins: full refund if you cancel at least 48 hours before the class.

Baby & Toddler terms: full refund if you cancel at least 14 days before the start of term. We can't refund a term partway through or classes missed through illness, but a friend may be able to take your place if you let us know in advance. If you miss a class, have a chat with your teacher. We'll offer a catch-up if we can, though we can't guarantee a space.

Creative Camps & After School Clubs: full refund if you cancel at least 28 days before the session. Within 28 days, we'll do our best to resell your place. If we're successful, we'll refund you for the place we've filled, up to the amount you originally paid.

Christmas Grotto and seasonal events: full refund if you cancel at least 14 days before. After that, we'll refund you if we can resell your tickets.

Is there a sibling discount?

Yes. Siblings get 10% off at Creative Camps and After School Clubs, and 50% off at Baby & Toddler classes. Siblings under six months come free.

Are your camps and clubs Ofsted registered?

Yes. Our Creative Camps and After School Clubs are Ofsted registered, so you can pay with Tax-Free Childcare or childcare vouchers. Choose the Pay Later option when you book, then please pay within 48 hours. Use your child's Tax-Free Childcare reference code as the payment reference, or their full name for vouchers.

Baby & Toddler classes

What happens if I'm early or late?

We open the gate 10 minutes before the class starts, and can't let people in earlier than this. We lock the gate shortly before the class begins, but if you're running late you're very welcome to join - please ring the bell.

Can I stick around after the class?

We have 15 mins of coffee and playtime built into each class, to give you a chance to get to know the other families. We can recommend some lovely nearby cafes if you want to continue the party!

Baby changing and toilets?

We have a baby change area set up with wipes, cream and bags. We do ask that you please take your nappies home if you can, since we don't have commercial waste. There are also toilets for customers to use, which are easy to reach for little ones who are potty training.

Creative Camps & After School Clubs

What are the camp hours?

Creative Camps run 9am to 4.30pm (4pm on Fridays). The gate opens at 9am on the dot, and we'll email you more details about a week before camp starts.

Is lunch provided at camp?

Yes. Children cook their own lunch at Creative Camp. Some INSET day camps are different, and we'll let you know in your pre-camp email if you need to pack a lunch.

Do you collect from school for After School Clubs?

We collect from Telferscot and Henry Cavendish (Balham). Please check with the team when you make a new booking so we can confirm pick-up for your child. Collection from Brood is at 5.30pm.

If you're booking mid-term, or within a week of the session, please don't assume we've seen it. Email hello@broodfamilystudio.com or call us on 07442 796532, and make sure you've heard back from us before your child's first session, so we know to expect them and can arrange pick-up.

What should my child wear to camp or club?

Comfortable clothes that can get a little messy and are suitable for outdoor play. Please label belongings where you can.

Parties

How do parties work?

We host one party a month, so dates go quickly. Drop-off parties are for 15 children, and you can add up to 5 more. Parties where grown-ups stay are for up to 12 children, because of space. The host parents stay for the whole party either way. Parties are usually at Brood, but we can also host at another location, so get in touch at hello@broodfamilystudio.com to talk it through. You'll find activities and prices on our Parties page.

A 50% deposit secures your party, with the remaining balance due seven days beforehand. Deposits are non-refundable unless we're able to rebook your date. See our Terms & Conditions for the full cancellation policy.

Allergies and your data

My child has allergies or medical needs. What do I need to tell you?

Please tell us about any allergies, dietary needs or medical conditions when you book, or any time afterwards by emailing hello@broodfamilystudio.com. We'll make sure your child's teacher knows. We take great care, but we can't guarantee a completely allergen-free space, especially in our cooking classes. Our Privacy Policy explains how we handle this information.

My child has additional needs. Can they come to Brood?

Absolutely. We welcome children with a wide range of needs, and our small groups work particularly well for many children. If your child might need additional support or adjustments, we'd love to hear from you before they start, so we can understand their needs and plan how best to support them.

How do you look after my data?

We only collect what we need to run your classes and keep your family safe and informed, and we never sell your data. The full details are in our Privacy Policy.